This document explains how Marina Team ("we", "the Company") processes the personal data of visitors and users. Marina Team operates in Türkiye and complies with the Turkish Personal Data Protection Law No. 6698 (KVKK), which is closely aligned with the EU General Data Protection Regulation (GDPR). For visitors based in the EU/EEA, this notice serves as our GDPR information statement.
1. Data Controller
Marina Team is the data controller responsible for the processing of your personal data. You can reach us via the contact page.
2. Data We Collect
- Contact form data: name, email, phone, message content, IP address, user agent.
- AI chat assistant: message content, locale, IP address, user agent, session identifier.
- Technical data: cookies, browser information, pages visited.
3. Legal Basis & Purposes
- Performing pre-contractual steps at your request (responding to property inquiries) — GDPR Art. 6(1)(b)
- Our legitimate interest in improving service quality and preventing fraud — GDPR Art. 6(1)(f)
- Your consent for non-essential cookies — GDPR Art. 6(1)(a)
- Compliance with legal obligations — GDPR Art. 6(1)(c)
4. Third-Party Services
The AI chat assistant uses Google Gemini API (Google LLC, USA) to generate responses. Your chat messages are transferred to Google for processing under their terms. This may involve transfer outside the EU/EEA under appropriate safeguards (Google's Standard Contractual Clauses).
5. Retention
Chat logs and contact messages are retained as long as necessary for the purposes above. You may request deletion at any time.
6. Your Rights
Under KVKK Art. 11 (and GDPR Art. 15–22 if you are an EU/EEA resident), you have the right to: access, rectify, erase, restrict, object to and port your personal data, as well as to lodge a complaint with the Turkish Data Protection Authority (KVKK Kurumu) or your local supervisory authority. To exercise these rights, please contact us via the contact page.